Damages
If your item arrives damaged then please take photos and keep all
packaging. Claims must be filed with us within 3 days of the items
arrival. Please email us all photos to info@primitive-beginnings.com and we will give you further instructions.
Returns
If you are not completely satisfied with your item then you are more then
welcome to return your item to us at Primitive Beginnings, 22 Garman Street,
Hanover Township, Pa 18706 with a RMA number we will issue you once you email
us at info@primitive-beginnings.com. The item must be postmarked
within 3 days of its arrival to you and must be returned in the same condition
it was sold in. Shipping charges to and from the shop are the
responsibility of the customer and a 15% restocking fee will be excluded from
the refund if applicable. Once the item has arrived back to the shop in
original condition then a refund (minus actual shipping and restocking fee if
applicable) will be issued. If you purchase seasonal items then those
seasonal items are all sales final.
Since we are located online and have a physical shop,
sometimes there will be a slight inventory update delay and the item may sell
in the shop before inventory is updated. In that case we will refund
right away and ship the remainder of your order.
Changes to Terms
Primitive Beginnings reserves the right, in its sole discretion, to change the Terms under which https://primitive-beginnings.com is offered. The most current version of the Terms will supersede all previous versions. Primitive Beginnings encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Primitive Beginnings welcomes your questions or comments regarding the Terms:
Primitive Beginnings
22 Garman Street
Hanover Township, Pennsylvania 18706
Email Address:
info@primitive-beginnings.com
Telephone number:
(484) 401-4819
Effective as of February 12, 2024
